Course descripton

The Kanban Method provides pragmatic, actionable, evidence-based guidance for successful evolutionary change. The application of the Kanban Method is not restricted to software development, but for any kind of knowledge creation work as an alternative path to agility or as the next development step for mature agile teams. It starts with what you do now and pursues evolutionary change while respecting current roles, responsibilities and job titles, and encouraging leadership at all levels. This allows organizations to evolve business processes gradually, define and use relevant metrics to measure progress, and significantly reduce the risks associated with complex change programs.

Kanban System Design (KMP I) is a highly interactive two-day course accredited by the Lean Kanban University (LKU). It combines teaching, group discussions and a fully immersive simulation to introduce Agile Lean Pull systems, illustrate how the Kanban Method helps individuals, teams, and organizations to manage and improve the delivery of products and services to their customers. Using Lean and Agile techniques, it provides a practical guidance to understand how "does your work works", stabilize and accelerate the flow of work items in your projects and operations.

Overview of class content:

Day 1

  • Definition of the Kanban Method
  • Kanban View on Organisation, Service and Change Management Principles, and Core Practices
  • Business simulation game to illustrate the dynamic behaviour of a Kanban System, and key Kanban Artifacts:
    • Kanban Board
    • Cumulative Flow Diagram
    • Lead Time Histogram
    • Scatter plot
  • Review of The Kanban Method
  • Little's law and its relation to the Agile "iron triangle"
  • Interpretation of Kanban Metrics
  • Planning and Forecasting

Day 2

  • Review of Systems Thinking Approach to Introducing Kanban (STATIK)
  • First Kanban System Design - A Case Study:
    • Analysis of Sources of Dissatisfaction and understanding the Motivation for Change
    • Finding and defining Services
    • Demand and Capability Analysis
    • Workflow Modelling
    • Definition of Service Classes and Types of Work
    • Asymmetric Committment
    • System Replenishment Policies
    • Putting it all together in a Kanban System
  • Ticket and Board Design
  • Identification of Sources of Variability and Options for System Improvements

Kanban System Design (KMP I) training content fully includes the Team Kanban Practitioner (TKP) course curriculum.

Note that the course participants are expected to be familiar with the basic concepts of Agile and Lean. Therefore it's recommended (but not required) to attend at least one of following trainings/workshops prior attending this course: Agile and Lean workshop for managers, or Introduction to Agile and Lean.

Recommended follow-up courses: Kanban Management Professional (KMP II), and Successful Agile Retrospectives.

We also offer full 4 days Kanban System Design (KMP I) and Kanban Management Professional (KMP II) trainings combination with extra discount.

More information on the Lean Kanban University website. Free Lean Kanban books and guides: Essential Kanban, Upstream Kanban.

Learning objectives

At the end of the class the participants will:

  • Receive in-depth knowledge about the Kanban Method concepts, principles and practices
  • Acquire skills to ignite the change with the Kanban Method in their organization the next day
  • Learn how to design a Kanban System, including options of board design, visualization, imposing Work-In-Progress (WIP) limits, set up and interpretation of indicators like Cumulative Flow Diagram and Control Chart
  • Understand basic concepts of work flow creation, pull systems, and collaborative improvement
  • Obtain the expertise to establish predictable Service Level Agreements to serve the customers better
  • Understand how to improve the morale and productivity of their teams by removing overburdening, unnecessary work and giving the team members the opportunity to show acts of leadership on all levels of organization
  • Experience in practice how to use Kanban to improve capabilities of whole organization, e.g. shorter and more predictable delivery times, better risk management, increased trust, and continuous improvement

Target audience

  • Those who feel overburdened with the work and wish to find the respite to enable them to "get things done" without compromises on quality, but with improved velocity and predictability
  • Struggling SCRUM teams members
  • Anyone interested in implementing Agile and Lean way of working in their organization
  • Project, program, portfolio and delivery managers
  • Middle and senior managers
  • Development and team managers
  • Product managers
  • Business analysts
  • Scrum product owners
  • Scrum masters
  • (Senior) delivery team members (developers, testers, QA specialists)
  • Agile Coaches and Practitioners (Scrum, XP, DSDM, AgilePM, etc.)
  • Change managers and anyone in charge for process improvement and optimization
  • Other roles such as HR and Finance professionals

Certification information

Participants will receive:

  • KMP I certificate of course completion from LKU
  • Membership of LKU and listing in the LKU Member Directory
  • Printed course materials
  • Free electronic version of David J. Anderson’s book “Kanban: Successful Evolutionary Change for Your Technology Business”
  • Voucher for free Swift Kanban software trial
  • 16 PDUs and 16 SEUs

Training facilitator

Lean Kanban Eindhoven cursus trainer

Serhiy Tkachenko

Accredited Kanban Trainer (AKT)
Lean Six Sigma Green Belt
Project Management Professional (PMP)
Certified Scrum Professional (CSP-SM)
Certified Scrum Master (CSM)

Accredited Kanban Trainer Logo Kanban Management Professional Logo ScrumAlliance Certified Scrum Master logo ScrumAlliance Certified Scrum Professional logo Program Management Institute (PMI) Project Manager Professional Logo Lean Six Sigma Green Belt Logo Prince2 Foundation Logo

Serhiy is a hands-on lean Agile transformation trainer and coach with a strong track record in driving and achieving sustained positive changes in the global companies as Philips, TomTom and Intel.

During his professional life Serhiy was holding numerous engineering and management positions and gained broad experience in Lean and Agile transformations, change management, strategy definition and execution, building and managing high-performance multidisciplinary distributed teams, definition and engineering of high scale new software and hardware products, outsourcing to Asia and Eastern Europe, supplier relationship management and intellectual property creation.

Serhiy holds MBA degree from the Nyenrode Business University, The Netherlands, Master degree "cum laude" in Applied Mathematics from the Lviv State University, Ukraine and a number of professional certifications: Accredited Kanban Trainer (AKT), Kanban Management Professional (KMP), Team Kanban Practitioner (TKP) from the Lean Kanban University, Lean 6 Sigma Green Belt, Project Management Professional (PMP) from the Project Management Institute, Certified SCRUM Master (CSM) and Certified Scrum Professional (CSP) from Scrum Alliance, PRINCE2 Foundation from the APM Group. Serhiy is an author or co-author of 19 published patents.

Serhiy fluently speaks English, Dutch, Polish, Ukrainian and Russian languages and has basic knowledge of German and French languages.

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Overall customer satisfaction